Warranty & Service
Up to 8 years of peace of mind.
Every WeKady is built to last. Our commitment doesn’t end at delivery: we support you throughout the life of your trolley.
Manufacturer warranty
All WeKady trolleys come with a2-year parts and labormanufacturer warranty from the delivery date.
This warranty covers manufacturing defects, material defects, as well as failures related to normal use of the product.
WeKady Care program
Like a premium car or an e-bike, your WeKady deserves regular follow-up to maintain optimal performance over the years.
- Full electronic inspection
- Safety systems check
- Motors and drivetrain inspection
- Wheels and bearings inspection
- Battery and charging system check
- Embedded software update
- Full cleaning and general inspection
Smart monitoring
Thanks to its built-in connectivity, your WeKady can track various operating indicators to anticipate maintenance needs.
In the future, the WeKady app will be able to notify you automatically when a check-up is recommended, to ensure optimal performance.
Up to 8 years of support
Our goal is simple: help you enjoy your WeKady for many years.
Thanks to the WeKady Care program, warranty extensions and maintenance offers may be proposed to extend the product’s lifespan and preserve its value over time.
Long-lasting peace of mind.
Designed in France. Built to last. Supported over time.